TERMS AND CONDITIONS
The use, navigation and sale of products on the site are regulated by the terms and conditions specified in this document. In order to offer a safe and pleasant environment to our clients and visitors, we have established rules and visitors.By entering and using the domain , the user accepts the terms and conditions contained in this contract and expressly declares their acceptance ; expressing their will in terms of the provisions of the Federal Civil Code of the United Mexican States. In the event that the user does not fully accept these terms and conditions, they must refrain from entering and using the domain .
The user acknowledges and accepts that Fina Ctrina does not obtain Personal Data automatically, but rather requires that the user provide them freely and directly through the site , where prior to collecting the information, the Privacy Notice that you must accept to continue with the purchase.
Andrea Yarto Nasta, better known as Fina Catrina, residing at Calle Mesones 74, Colonia Centro, San Miguel de Allende city, San Miguel de Allende municipality or delegation, cp 37700, in the state of Guanajuato, Mexico country, and internet portal , is responsible for the use and protection of your personal data, and in this regard we inform you of the following:
We guarantee that all transactions you carry out at will be 100% compliant with online shopping standards.
Terms of purchase, order placement and product delivery
Any order placed through the page could be subject to telephone confirmation with the customer to confirm the purchase. Once the user completes his purchase, it will be verified that it is a 100% reliable transaction and the product will be sent through the courier or transport service that he considers convenient.
In the cases of delivery, three attempts will be made. If after the three delivery attempts there is no person available to receive the products at the address registered at the time of purchase, the product will be stored in a service center in your city, where the customer will have to go claim it.
On the site we offer you safe delivery internationally through our own units or through our logistics partners, within 5 to 14 business days after purchase. This could vary according to the delivery location, availability and characteristics of the product. Coverage is limited according to the available routes of our units and our logistics partners, likewise the client in this act accepts that delivery times may vary depending on factors such as holidays and holidays, as well as mandatory vacations that may intervene in the delivery processes and that are unrelated to .
For what purposes will we use your personal data?
Our commitment is to offer you a satisfactory shopping experience, so that in the event that the article presents failures, the customer will have 10 calendar days to request any corresponding refund for product failures. Said claim must be requested in the first instance via email to where the client will be told how to proceed to make the return or exchange. In which case the client must send the product for verification. The change will be made as long as the product is in Fina Catrina's opinion. new and no signs of being used.